McLeod Software in Birmingham is looking for someone to fill the Accounting Specialist position as well as an Internship position.

Job Details:

See below the details of our Accounting Specialist position.  We have an opening for a full-time position as well as an internship in this same capacity.

Purpose of this Position: 

The Accounting Specialist provides accounting support, training and consultation in the setup and use of McLeod Software’s accounting modules and will maintain a high level of customer interaction and satisfaction. 

 Essential Duties and Responsibilities

 Include the following. Other duties may be assigned.   

• Provide training to support customers during new business and upgrades on the use of McLeod accounting modules. 
• Research, troubleshoot and resolve accounting support issues. 
• Provide customers with timely follow up and recap reports from accounting calls. 
• Provide training in the form of on-site training, occasional classroom training, and regularly scheduled webinars. 
• Assist with developing and maintaining a library of accounting documentation for internal (employee) and external (customer) use. 
• Provide support and training for 3rd party accounting interfaces, such as the Dynamics GP interface. 
• Provide suggestions on new accounting features and improvements to accounting modules. 
• Provide internal training and support to McLeod employees as needed on the use of McLeod accounting modules. 
• Participate in McLeod annual Users’ Conference. Participation may include meeting with customers, conducting training sessions, working in the training lab and leading roundtable discussions. 

Competencies: 

• Proven ability to communicate technical information effectively, both verbally and in writing, to internal and external customers, maintaining a customer-focused, friendly attitude. 
• Proven ability to build relationships and work effectively and confidently at all levels of an organization, including interaction with senior management.  
• Ability to be organized and multitask in a fast-paced environment. 
• Experience creating, maintaining, and organizing detailed documentation preferred.   
• Knowledge of the software and/or transportation industry preferred. 
• Prior experience with Dynamics GP and/or QuickBooks preferred. 
• Ability to travel 5% to 10% preferred. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: 

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience. 

Computer Skills:  

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and prior experience with Dynamics GP and QuickBooks (knowledge of the software and/or transportation industry preferred). 

To Apply:

If interest email Talent Acquisition Manager Mark Vines with your resume and information.