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Rafay Ishfaq

Rafay  Ishfaq

W. Allen Reed Associate Professor

position: Supply Chain Management
dept: Department of Systems and Technology
phone: (334) 844-6690
office: 434 Lowder Hall

At Auburn since 2012


  • Ph.D., University of Alabama
  • M.S., Texas A&M University
  • B.S., U.E.T., Pakistan

Professional Activities

Dr. Ishfaq's research is focused on exploring the interplay between operational and service issues in retail supply chains. His research studies adapt analytical models in an empirical framework to explore the effects of managerial decisions on firm performance. He uses multi-method approaches built on econometric and empirical techniques for exploring primary and secondary data to quantify the value of supply chain decisions. His research broadly addresses issues related to the strategic planning of logistics operations and the efficient use of resources within supply chains. One of his key research areas is order fulfillment and delivery services in omni-channel retail. Dr. Ishfaq's research has also addressed operational and logistical issues in other industries as well, including healthcare, energy, automotive, and information technology.

The findings of his research studies have been published in scholarly journals including Decision Sciences, European Journal of Operational Research, International Journal of Physical Distribution and Logistics Management, International Journal of Logistics Management, IIE Transactions, Omega, Supply Chain Quarterly, Transportation Research (E)Journal of Operational Research Society, International Journal of Logistics Research, Journal of Transportation Research ForumComputers & Operations Research, and Information Resource Management Journal.

Dr. Ishfaq's research has received the Association of European Operational Research Societies' "Best EJOR Research Paper Award," and "Emerald Literati Award for Research Excellence" from the International Journal of Logistics Management. His research has appeared in Science Direct's "Top-25 Hottest Articles" list in multiple years and received coverage from print and electronic media: NBC-38, WTVM9-ABC, WSFA-12, YouTube, DCVelocity, RetailWire, Beyond Auburn, and Harbert Magazine.

Auburn University has recognized the scholarly contributions of Dr. Ishfaq by awarding W. Allen Reed Endowed Professorship in Supply Chain Management. Dr. Ishfaq has also received "Outstanding Researcher Award," "Recognition in Research Award," and "Outstanding Teaching Award" from Raymond J. Harbert College of Business at Auburn University. He serves on Harbert College Strategic Planning Committee and College Research Committee, as well as Auburn University's Research Grant Committee.  
Dr. Ishfaq has been teaching full-time for over ten years in undergraduate and MBA programs. Prior to his academic career, he worked in industry for close to a decade, holding management positions in Production Operations and Supply Management. He is member of professional organizations, including Production and Operations Management Society (POMS) and Decision Sciences Institute (DSI). He routinely presents his research findings at international academic conferences, industry seminars, and corporate board meetings. Dr. Ishfaq has also provided consulting services to multiple wholesale-distribution and retail firms.

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