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        Information Technology Services (ITS)

        Here at the Information Technology Services (ITS), our mission is to guide the Harbert College of Business in effectively using technology to help it reach its strategic, tactical, and operational goals.

        We provide you all of your technology and software needs with various labs and technologies available for you to use at your convenience here at Auburn University.

        ITS Resources

        Computer Labs

        There are various types of labs for your various needs. Check out the descriptions for each lab for more information.

        Labs

        Available Software

        View available software offered through the Harbert College of Business, and learn how you can use it for classes.

        Software

         

        Data Resources

        Wharton Research Data Services, FactSet, Bloomberg, and other services are available for faculty and students.

        Data

        Harbert Intranet

        The Harbert College of Business Intranet is an internal website which contains resources for faculty and staff.

        Intranet


        Request Forms

        Software Request Form  Technology Request Form  Website Request Form


        FAQ

        • Remotely access your office computer

          Remote Desktop Icons  for VPN to DUO to Remote Desktop

          To Remotely Connect to Your Office Computer you will need the following:


          1. Contact ITS for assistance. We will help make sure your office computer is setup for remote access, and provide you with the device's name for remote access.
          2. Make sure you are registered with DUO and have the VPN software installed on the device you will use to remotely connect to your office computer
          3. Make sure you have a remote desktop client installed that supports RDP. Most Windows machines will have "Remote Desktop" installed by default. Microsoft also makes this software available in the MacOS, iOS, and Google Play app stores.
          4. Connect to the VPN and authenticate with DUO when prompted.
          5. Launch your remote desktop software, and enter the name of your computer computer/address field.
            Screenshot of Login to Remote Desktop
          6. Click connect, and login with your Auburn credentials
            • If you encounter any errors, try using yourcomputername.ad.auburn.edu in the computer/address field (adding ".ad.auburn.edu" to the computer name)
        • Remotely access your office computer from MacOS

          Remote Desktop Icons  for VPN to DUO to Remote Desktop

          To Remotely Connect to Your Office Computer you will need the following:


          1. Contact ITS for assistance. We will help make sure your office computer is setup for remote access, and provide you with the device's name for remote access.
          2. Make sure you are registered with DUO and have the VPN software installed on the device you will use to remotely connect to your office computer
          3. Download and install “Microsoft Remote Desktop” from the App store (make sure it is published by “Microsoft Corporation” and not a 3rd party clone)
          4. Connect to the Auburn VPN
          5. Launch “Microsoft Remote Desktop” and either click “Add PC” or click on the “+” symbol on the tool bar and then select “Add PC”
          6. In the “PC name” field enter your office computer’s name followed by “.ad.auburn.edu”. Example if your office computer is named HCOB-001232 then enter HCOB-001234.ad.auburn.edu
            Screenshot of adding a PC Remote Desktop to a MacOS
          7. Click “Add”
          8. Double click the computer object that was created.
          9. Login with your normal Auburn credentials. (You may have to accept some certificate warnings.)
        • Access the Z:Drive from off-campus

          To access the Z-Drive from off campus, you will need to be registered to use DUO and have the campus VPN client installed on your off campus computer.

          Windows:

          1. Connect to the VPN
          2. Open an Explorer Window or Run dialog box (Win key + R) and type the following into the address field: \\harbertfiles.auburn.edu\hcob$
          3. Press enter
          4. Log in with your Auburn credentials if prompted.

          MacOS:

          1. From the Finder menu, click on Go, and then Connect to Server
          2. In the address field type the following: smb://harbertfiles.auburn.edu/hcob$
          3. Click connect
          4. Log in with your Auburn credentials if prompted
        • Reserve a Computer Lab

          To reserve a computer lab, please contact:

          Vivian Miller
          Information Technology Specialist VI
          Information Technology Services
          (334)  844-6455
          millevh@auburn.edu

        • Auburn University Campus-Wide IT
          If you are looking for Auburn's campus-wide IT support click here.

         

        Meet the Team

        Our Team

        Our staff members are dedicated to making sure that all of your technology needs are met. See how they can help you with any of your tech issues in the future.

        ITS Directory

        Contact Us

        We’re here to help. Let us know if you have any questions about labs, classroom visits, or any issues with our available software and technology.

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